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Pioneering Software Solutions
for Application Integration
WorkWise Software was founded in 1992 to develop applications that streamline key business activities for greater efficiency in the workplace. Over the years, WorkWise products have automated business tasks on tens of thousands of desktops, giving the company firsthand insight into the changing requirements of corporate enterprises. As desktop computing, client/server networks, and Web-based technologies began to dominate the business world, WorkWise saw a growing need for application integration for tools that enable different software programs to share information within processes that require their interaction.
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As a result, WorkWise applied its years of experience with business applications to the development of its flagship product, Data Server Agent (DAS). DAS provides a software solution for integrating software programs developed at different times by different people using different database structures. Specifically, DAS integrates such critical tasks as accounting, human resources administration, order management, inventory tracking, sales automation, Web-based services, and the host of other department-level processes that contribute to the success of corporate enterprises.
The DAS response to market conditions
Although an estimated 40 to 50 percent of information technology budgets are spent on efforts to integrate software and systems, results are often frustrating at best. Traditional data integration tools, for example, essentially replicate the data of independent software programs, without being able to expedite or improve business processes. Conversely, most application integration in which, for example, a sales automation system receives updated customer information from a contact management application often requires skilled programmers to write low level interfaces between one system and another.
DAS addresses both these shortcomings by integrating applications without involving programmers. Specifically, it uses the industry-standard open database connectivity (ODBC) language to establish interoperating functionality among packaged, legacy, and custom built ODBC-compliant applications. Focused on the core activities of corporate departments, DAS monitors a target database for new activity and, as instructed, automatically updates other applications, emails the appropriate people, prints reports, and performs other cross-database tasks according to customer-specified business rules and schedules.
Business Alerts Unlocks Corporate Data
Databases are wonderful repositories for corporate data. The problem is turning that data into actionable information and delivering it to the right person at the right time. Business Alerts provides a solution to this age-old problem. By monitoring a company’s existing IS systems for specified information, Business Alerts delivers that information to the right person via email, pager, fax or cell. Business partners and customers are always updated on important information which increases service levels and communication. Employees receive actionable information from every area of the business, delivering dramatic increases in customer service and customer retention. Monitoring your back-office, front-office and e-commerce systems, Business Alerts will automatically keep customers, business partners and staff alerted of any specified event occurring in your corporate data sources. Available as an off-the-shelf, easily customizable package, Business Alerts is simple to implement and has the capability to change and grow to meet your evolving business requirements.
Business Alerts enables you to:
* Increase revenue through Improved customer service and customer retention by automatically providing your customers with effective, personalized interaction and improved service with every transaction
* Reduce costs by and saving managerial time by delivering specific information, saving managers countless hours of sifting through extraneous reports.
* Provide 24x7 response to customers’ needs and changing business conditions
* Improve your reaction time be keeping employees informed with the information they need to make better business decisions
* Proactively prevent problems by checking the status of such data as credit holds, inventory thresholds, sales ratios, urgency levels etc., then pass this information automatically along to the person who needs to know it.
Putting Business Alerts to work is fast and easy because it requires no programming, no highly skilled IS staff and no expensive consultants. Based on proven industry database standards such as ODBC and OLEDB, we enable you to quickly deploy the solution. To setup automated processes, simply tell Business Alerts:
1. Which information systems you want to monitor
2. What types of changes or conditions you care about
3. When to check for those changes or conditions
4. And if detected, who you want to alert, and the contents of the alert email message
You accomplish all this by simply pointing and clicking in our easy-to-use visual interface. Any necessary code is generated “behind the scenes” by Business Alerts.
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